Frequently Asked Questions
How many service appointments will I receive per annum?
One service appointment per annum is included.
Will I get a Warranty if the Product is located outside of Great Britain?
We will take your location into consideration when setting your Toro Plan.
What is classed as a minor repair?
Repair of tears and holes in the PVC and replacement of missing or broken small component items that can be carried out on the same day.
How long is the Toro Shelters Warranty on my new Tensioned Fabric Building?
We offer a 20-year warranty on all new builds, giving you peace of mind while leaving the maintenance to the Toro professionals.
What type of things will the engineer do on a site visit?
We will visually inspect all aspects of the building, re-tension and carry out minor repairs where required, thus ensuring maximum building performance, which will help to extend the life cycle of the building and protect your valuable asset.
Environmental regulation becomes ever-more demanding. It is critical that certain materials are stored in an EA compliant structure. Toro Shelters have a European CE mark. As a result, our tensile structures protect the environment and your corporate reputation, by adhering to the various Governmental Agency guidelines.
If you’re unsure on anything at all please call us. Our friendly team can offer advice at any stage of your project. Therefore, feel free to sound us out with a quick call or email.
Too busy to talk right now?
In short, we’d love to chat about Portable, Temporary and Permanent Tensile Structures. However, we understand if now isn’t the right time. Therefore, please leave your contact details here. We’ll arrange a call back at a time that suits you.
Furthermore, our philosophy puts clients at the centre of what we do. Therefore, our Sales Team will provide clear and informative advice. Above all, we’ll guarantee the very best return on investment. We’ll also guarantee industry leading service.
Want to get a feel for cost?
Let’s get the ball rolling on your tensile structure. We just need a few details, and we can give you a ballpark costing.